user-testing

Way back in 2009 I took my first Human Computer Interaction course at Stanford from my future advisor, Scott Klemmer, that sparked my curiosity with early stage products. Recently I decided to relive some memories and logged on to his 2012 coursera course where I was reminded of an incredible story that really embodies the value of low fidelity prototypes and not being afraid of putting your work out there at it’s earliest stages....

One of the big issues with in person user testing is that people lie to you. Not in the sense that they want to hide something from you but rather that they don’t want to hurt your feelings. There are a lot of techniques to combat this; but I’d like to share with you one of my favorite questions that really allow your users to open up to you: “Let’s pretend this is baseball....